People in Falkirk can now share their experiences of accessing local health and social care services using Care Opinion, an online feedback platform.

Local services provided and commissioned by Falkirk Health and Social Care Partnership will be available on Care Opinion, an independent not-for-profit website which has been backed by the Scottish Government for use across all NHS boards in Scotland since 2013.

The platform encourages people to share their anonymous feedback, allowing a true account of their experience while accessing care and support to be told. Stories will receive a response directly from staff and local teams – identifying where action is being taken as a result of feedback received.

Care Opinion will enhance existing feedback routes and complement the formal processes already available across Falkirk Health and Social Care Partnership’s services – which span those provided by Falkirk Council, NHS Forth Valley, and the third sector.

To leave a story directly for Caledonia Service please use either the link below or the QR code.